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Fiesta Pool & Spa -  Privacy Policy

Fiesta Pool & Spa is committed to protecting the privacy and security of all individuals who use www.fiestapoolservices.com or any other company sanctioned hosted website or service.  Because Fiesta Pool & Spa seeks to provide information, resources, and services that are most relevant and helpful to you, and in order to achieve that goal, from time to time Fiesta Pool & Spa may collect information during your visits.  This Privacy Policy is designed to help you learn more about the personal information we collect, who we might share it with, and how we protect it while you use www.fiestapoolservices.com

NOTE:  Additional Terms & Conditions, if any, regarding the collection and use of your information may also be provided to you before you sign up for a particular Fiesta Pool & Spa service – Privacy Policies for such services will be linked from those particular areas or sections of our website or related sites.
 

PERSONAL INFORMATION WE COLLECT

When you visit the fiestapoolservices.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following ways and technologies:

  • Information provided directly by our users

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Information from Cookies is used to provide personalized services to our users.  fiestapoolservices.com may use cookies to store and help track your information.  A cookie is a piece of data that identifies you as a unique user.  fiestapoolservices.com will not disclose its cookies to third parties except as required by a valid legal process such as a search warrant, subpoena, statue, or court order. 

NOTE:  Most browsers are initially set up to accept cookies.  You can reset your browser to refuse all cookies.  You should be aware though that some parts of the fiestapoolservices.com website may not function properly if you refuse cookies.

Additionally when you make a purchase or attempt to make a purchase through fiestapoolservices.com, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
 

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through fiestapoolservices.com (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

  • Communicate with you

  • Screen our orders for potential risk or fraud

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize fiestapoolservices.com (for example, by generating analytics about how our customers browse and interact with fiestapoolservices.com, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy

We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/

You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/
 

DO NOT TRACK

Please note that we do not alter fiestapoolservices.com’s data collection and use practices when we see a Do Not Track signal from your browser.
 

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through fiestapoolservices.com), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.


DATA RETENTION

When you place an order through fiestapoolservices.com, we will maintain your Order Information for our records unless and until you ask us to delete this information.


DATA PROTECTION

No data transmission over the internet is 100% secure.  While fiestapoolservices.com is committed to protecting your personal information, it cannot guarantee the security of such data and by providing fiestapoolservices.com with your personal data, you are waiving claims of any kind against fiestapoolservices.com from or otherwise subject to this Policy.  You are solely responsible for maintaining the secrecy of any passwords you set up and/or any account information.


CORRECTING INACCURACIES

When you sign up for fiestapoolservices.com products and services, we may send you an email confirming your new account.  The message will be sent to the address that you provide to us at the time of sign-up and will describe ways for you to change or delete the account information provided.  Remember to keep the confirmation e-mail as it will also contain information that will help you in case you run into problems accessing our services.


LINKS TO OTHER SITES

fiestapoolservices.com encourages you to review the Privacy Policies of websites you choose to visit from fiestapoolservices.com so that you can understand how those websites collect, use and share information.  fiestapoolservices.com is not responsible for the Privacy Policies or other content on websites outside of the fiestapoolservices.com site.


MINORS

The Site is not intended for individuals under the age of 13.  Should we ever do so, we will comply with the Children’s Online Privacy Protection Act, as the same may be amended or replaced from time-to-time.


CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.  Changes to this Policy are effective when they are posted to this page.


CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at services@fiestapoolservices.com or by mail using the details provided below:

600 Sandau Ste 900 San Antonio,Tx 78216, United States

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